LITTLE HELP CONNECT is software that enables sophisticated customer relationship management for your LINE Official Account & SMS (Short Message Service). It seamlessly integrates with HubSpot's CRM, marketing, sales, and customer service features to deliver LINE & SMS communications that are closely aligned with your customer's interests.
HubSpot is a leading customer relationship management (CRM) platform that provides software and support to help companies grow better. In 2021, nearly 114,000 customers across more than 120 countries use HubSpot’s powerful and easy-to-use tools and integrations to attract, engage, and delight customers.
You can manage your LINE official account friends and SMS callers with HubSpot CRM.
By utilizing user demographic information and activity history such as page views, you can realize LINE and SMS communications that are closely aligned with your customers.
You can use HubSpot's list to send out LINE and SMS messages. Messages can be delivered immediately or can be scheduled.
You can also track opens and clicks on delivered messages. This information can be used for the segmentation of recipients.
You can send LINE and SMS messages from HubSpot's workflow. You can design a scenario according to the situation to realize communication that is more in tune with the customer.
* HubSpot Professional plan or higher is required.
You can create a chatbot that automatically responds to LINE and SMS messages from users.
Also, by incorporating scripts that link to external systems, you can provide various services such as receiving reservations and confirming orders via LINE and SMS.
You can chat 1:1 with users through HubSpot or LIttle Help Inbox. LINE messages can be exchanged with emojis, stamps, images, and files in addition to text.
Please use this for sales or customer support in your business.
A dedicated mobile app is available to quickly respond to chats outside the office.
Rich menus can be switched according to LINE friend properties or past activity history.
* Basic plan and above only
You can issue an original QR code (and URL) to gather traffic sources of LINE friends.
This will be helpful to analyze the result of your promotion effort or providing more personalized communications.
* Basic plan and above only
At Little Help Agency, we are committed to thorough security measures. Many enterprise companies trust and use our software.
Our software runs
securely on
Google Cloud Platform.
All communication is encrypted and protected (SSL).
Data is backed up automatically on a continuous basis.
Personal information is stored in HubSpot
and not on our servers.
The knowledge base of the software is available.
Customers with a paid plan can contact customer support via email or chat on the management console (usually within one business day).
We also offer a one-time Onboarding service with 250USD if you need it. It would be one or two one-hour web meetings. If you need more, you can purchase the ad-hoc 1-hour web meeting with 100USD.
For companies based in Thailand or Taiwan, please get in touch with our exclusive partners in your countries. You can get help in your native language. (* Usually, we don't provide our service directly in those countries.)
In Thailand
In Taiwan
