LITTLE HELP CONNECT

Deliver customer-friendly LINE & SMS communication with HubSpot CRM

 

LITTLE HELP CONNECT is software that enables sophisticated customer relationship management for your LINE Official Account & SMS (Short Message Service). It seamlessly integrates with HubSpot's CRM, marketing, sales, and customer service features to deliver LINE & SMS communications that are closely aligned with your customer's interests.



 What is HubSpot?


hubspotlogo-web-color

HubSpot is a leading customer relationship management (CRM) platform that provides software and support to help companies grow better. In 2021, nearly 114,000 customers across more than 120 countries use HubSpot’s powerful and easy-to-use tools and integrations to attract, engage, and delight customers.



Features


line-feature-1-3

CRM for LINE OA & SMS

You can manage your LINE official account friends and SMS callers with HubSpot CRM.

By utilizing user information and activity history such as page views, you can realize LINE and SMS communications that are closely aligned with your customers.



LINE & SMS Segment Messaging

You can use HubSpot's list to send out LINE and SMS messages. Messages can be delivered immediately or can be scheduled.

You can also track opens and clicks on delivered messages. This information can be used for the segmentation of recipients.

line-feature-2-2


line-feature-2

LINE & SMS Step Messaging

You can send LINE and SMS messages from HubSpot's workflow. You can design a scenario according to the situation to realize communication that is more in tune with the customer.

* HubSpot Professional plan or higher is required.



Programmable Chatbot

You can create a chatbot that automatically responds to LINE and SMS messages from users.

Also, by incorporating scripts that link to external systems, you can provide various services such as receiving reservations and confirming orders via LINE and SMS.

line-feature-5-1


line-feature-7-Sep-28-2021-03-18-56-46-AM

1:1 chat

You can chat 1:1 with users through HubSpot or LIttle Help Inbox. LINE messages can be exchanged with emojis, stamps, images, and files in addition to text.

Please use this for sales or customer support in your business.



Mobile chat app

A dedicated mobile app is available to quickly respond to chats outside the office.

 Download_on_the_App_Store_Badge_US-UK_RGB_blk_092917 google-play-badge-1

line-feature-8-2


line-feature-4-1

Smart Rich Menu

Rich menus can be switched according to LINE friend properties or past activity history.

* Professional plan and above only



Custom QR Code

You can issue an original QR code (and URL) to gather traffic sources of LINE friends.

This will be helpful to analyze the result of your promotion effort or providing more personalized communications.

* Professional plan and above only

line-feature-3-1


Security

At Little Help Agency, we are committed to thorough security measures. Many enterprise companies trust and use our software.

gcpOur software runs
securely on
Google Cloud Platform
.

enAll communication is encrypted and protected (SSL).

bk

Data is backed up automatically on a continuous basis.

pd3

Personal information is stored in HubSpot
and not on our servers.



Pricing


Starter

FREE

Messages: Up to 1,000






* Available from January 2022

Professional

250USD / Month

Free Messages: Up to 45,000
Additional Message Fee: $0.02
+
Smart Rich Menu feature
Custom QR Code feature

+
Email and chat support
Enterprise

500USD / Month

Free Messages: Up to 100,000
Additional Message Fee: $0.01
+
Smart Rich Menu feature
Custom QR Code feature
Custom Objects Integration
+
Email and chat support

* The number of messages is calculated every month. Auto-responses are not counted.
* We offer a special package plan for customers who wish to send more than 100,000 messages per month.
* The monthly fee is paid in advance at the beginning of each month, and the additional message fee is paid at the end of each month on the 10th of the following month.
* We will offer a 10% discount if the monthly fee is paid in full for the year.

* If you'd like to connect multiple LINE Official Accounts / SMSs, you need to contract a plan for each account.
* The above price does not include the cost of HubSpot license, LINE official account, and SMS (Twilio).
* Cancel anytime with no obligation.


Support

The knowledge base of the software is available.

Customers with a paid plan can contact customer support via email or chat on the management console (usually within one business day).

We also offer a one-time Onboarding service with 250USD if you need it. It would be one or two one-hour web meetings. If you need more, you can purchase the ad-hoc 1-hour web meeting with 100USD.

support-3


 Local Partners

For companies based in Thailand or Taiwan, please get in touch with our exclusive partners in your countries. You can get help in your native language. (* Usually, we don't provide our service directly in those countries.)

In Thailand

ourgreenfish

In Taiwan


logo



14 Days Free Trial



Try LITTLE HELP CONNECT for Free


Requirements:

Document:

Before using this service, you need to consent our terms of service.
For the details on your privacy protection efforts, please see our privacy policy.