LITTLE HELP CONNECT

Deliver customer-friendly LINE communication with HubSpot CRM

 

LITTLE HELP CONNECT is a software service that enables sophisticated customer relationship management for LINE Official Account. It seamlessly integrates with HubSpot's CRM, marketing, sales, and customer service features to deliver LINE communications that are closely aligned with your customer's interests.



Features


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CRM for LINE friends

You can manage LINE friends of your LINE Official Accounts in HubSpot CRM.

Thanks to contact properties or past activities like page views, you can deliver personalized LINE communication.



LINE Segment Messaging

You can use HubSpot's list to send messages to your friends. Messages can be delivered instantly or scheduled.

You can also track opens and clicks on delivered messages. This information can be used to segment your next delivery.

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LINE Step Messaging

You can send messages to your LINE friends from the HubSpot workflow tool. By designing scenarios according to your friends, you can achieve more personalized communication.

* HubSpot Professional plan and above only



Programmable Chatbot

You can create a chatbot that automatically responds to your LINE friends' messages.

Also, by embedding a script that works with an external system, you can provide various services on LINE such as reservation reception or order confirmation.

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1:1 chat

You can have a 1:1 chat in HubSpot or our management console. The supported formats are text, emoji, sticker, image, file, and more.

Please use this for sales or customer support in your business.



Mobile chat app

We provide a mobile chat app to respond to a message from LINE friends quickly, even when you are away from the office.

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Smart Rich Menu

Rich menus can be switched according to LINE friend properties or past activity history.

* Basic plan and above only



Custom QR Code

You can issue an original QR code (and URL) to gather traffic sources of LINE friends.

This will be helpful to analyze the result of your promotion effort or providing more personalized communications.

* Basic plan and above only

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Pricing


Starter

20USD / Month

- Free Messages: Up to 1,000
- Additional Message Fee: $0.03



Basic

100USD / Month

- Free Messages: Up to 15,000
- Additional Message Fee: $0.02
+
- Smart Rich Menu feature
- Custom QR Code feature
Professional

200USD / Month

- Free Messages: Up to 35,000
- Additional Message Fee: $0.01
+
- Smart Rich Menu feature
- Custom QR Code feature

* Auto Responses are not counted in the number of messages you sent.
* The monthly fee is paid in advance at the beginning of each month, and the additional message fee is paid at the end of each month on the 10th of the following month.
* 10% discount will be offered if the monthly fee is paid in full for the year.

* If you'd like to connect multiple LINE Official Accounts, you need to contract a plan for each account.
* The above prices do not include HubSpot license and LINE Official Account costs.
* Cancel anytime with no obligation.


Support

You can contact our customer support via email or a chat on the management console. (We will usually reply within one business day.)

We will provide a one-time Onboarding service for Basic or Professional customers with 250USD. It would be a 1-hour web meeting 1 or 2 times. If you need more, you can purchase the ad-hoc 1-hour web meeting with 100USD.

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 Local Partners

For companies based in Thailand or Taiwan, please get in touch with our exclusive partners in your countries. You can get help in your native language. (* Usually, we don't provide our service directly in those countries.)

In Thailand

ourgreenfish

In Taiwan


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