If another member is typing a 1:1 chat message, the message “XXX is typing…” appears in real-time.
Why does it matter?
When multiple members were responding to a chat session, there was a situation in which they could not understand the other members’ operations, resulting in overlapping responses.
How does it work?
When another member enters text for the same user, the message “XXX is typing…” appears in the lower right corner of the chat screen.
About Author
Shinobu Kawano
Founder, CEO & Product Manager. After working in R&D of CRM software for large enterprises and an engineering position in US companies, he founded Little Help Agency, LLC in 2019.
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