Thank you for using LITTLE HELP CONNECT.

LITTLE HELP CONNECT now allows “Seats” to manage user permissions for LINE 1:1 replies. Please refer to the following information for details on the concept of “Seats” and points to keep in mind.

Implementation Date

from Nov. 6, 2023

Target

• New LITTLE HELP CONNECT subscribers on or after November 6, 2023*.
• Customers who sign up for additional LITTLE HELP CONNECT subscriptions on or after November 6, 2023*.
  
  *A very small number of customers are not eligible.

What will and will not change with the introduction of the “sheet

• Until now
  • Anyone could LINE reply* to a friend using LITTLE HELP CONNECT’s 1:1 function.
  • There is no limit to the number of users who can register on LITTLE HELP CONNECT, and an unlimited number of users could register.

• From now on
  • There is no limit to the number of users who can continue to register for LITTLE HELP CONNECT, and an unlimited number of users can register.

• It is now possible to limit the number of users who can LINE reply* to friends using the 1:1 feature. Only users who have been assigned the “Seat” privilege can reply to friends on a 1:1 basis. Users who have not been assigned the “Seat” privilege will not be able to reply to friends 1:1 on LINE.

• Users who have not been assigned “Seat” privileges will be restricted to 1:1 LINE replies only, and will be able to view 1:1 messages.
  

*If you have a LITTLE HELP CONNECT inbox and a 1:1 LINE reply that can be done from LINE Chat on HubSpot, this is called a “LITTLE HELP CONNECT”.

Details on the number of seats included in the planThe number of seats included in each plan is as follows

• Free plan: 1 sheet
• Standard plan: 10 sheets
• Enterprise plan: 30 seats

Prices for Additional Seats

If you would like additional seats, the following options are available