Privacy Policy

Little Help Agency LLC (hereinafter referred to as the “Company”) develops, operates, and provides related services for marketing software, and utilizes personal information and specific personal information of customers and business associates. The Company also utilizes personal information and specific personal information of employees for employee management. Given the above, the Company recognizes the protection of personal information and specific personal information as a serious responsibility for it, and at the same time, the Company recognizes ensuring a thorough protection of such information as the corporate social responsibility. Therefore, based on the Company’s personal information protection philosophy and self-imposed code of conduct, the Company declare the fully recognition of social mission, protection of the rights of individuals, and compliance with the laws and regulations regarding personal information.

In addition, the Company hereby declare to establish a personal information protection management system to put the following policies into actions and make company-wide efforts for its continuous improvement, constantly recognizing the latest trends in IT technology, changes in social demands, and changes in the business environment.

1. The Company will acquire, use, and provide personal information appropriately for business purposes and will not handle personal information beyond what is necessary to achieve the specified purposes. The Company will also take measures for this purpose.
2. The Company will comply with laws, government guidelines, and other norms related to the handling of personal information.
3. The Company will establish procedures and systems to prevent risks such as leakage, loss, or damage of personal information by taking reasonable safety measures and continuously improving them. In the event of an incident, the Company will promptly take corrective measures.
4. The Company will respond swiftly and sincerely to complaints and consultations regarding the handling of personal information.
5. The personal information protection management system will be reviewed and continuously improved in a timely and appropriate manner, considering the changing environment and actual conditions surrounding the Company.

Established on April 1, 2022
Last Revised onJanuary 1, 2024
Little Help Agency LLC
Representative Director Shinobu Kawano

【Inquiries and Complaints Handling Contact for Privacy Policy and Personal Information Inquiry Desk】

Address: 2nd Floor, Otemachi Building, 1-6-1
Otemachi, Chiyoda-ku, Tokyo 100-0004, Japan
Little Help Agency LLC, Personal Information Inquiry Desk
Email: privacy_info@littlehelp.co.jp

Publication of Purposes for Using Personal Information

The personal information provided to Little Help Agency LLC (hereinafter referred to as “the Company”) will be used for the following purposes.
In addition, in case consent is obtained for  purpose of use separately, the information will be used within the scope of those purpose of use.
(Personal information may be provided to third parties commissioned by the Company within the necessary scope to achieve these purposes.)

１．Purposes of Use:

• Personal information of customers:
  For the development, operation, and provision of marketing software, related services, and introduction of new services. 
• Personal information of individuals who have made inquiries to the Company:
  For responding to inquiries, their management, and transmission of related documents, etc.
• Personal information of the Company’s employees:
  For human resources and labor management, operational management, health management, security management, etc.

• Personal Numbers and specific personal information of the Company’s employees and their dependents:
  For processes related to personal numbers as stipulated by laws and regulations and the “Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures” (My Number Act).
• Personal information related to job applications and recruitments:
  For recruitment activities.
  

Notice Regarding Personal Data in Possession and Records of Third-Party Provision

Little Help Agency LLC (hereinafter referred to as “the Company”) hereby informs about the requests for disclosure of personal data in possession (notification of the purpose of use, disclosure, correction, addition or deletion of content, suspension of use, deletion, and suspension of provision to third parties) and requests for disclosure of records of provision to third parties.

• Name and Address of the Company, Name of the Representative
  
  Name: Little Help Agency LLC.
  Address: 2nd Floor, Otemachi Building, 1-6-1
  Otemachi, Chiyoda-ku, Tokyo 100-0004, Japan
  Representative Director: Shinobu Kawano
• Personal Information Protection Manager
  Name:  Representative Director Shinobu Kawano
  Contact: Email address – privacy_info@littlehelp.co.jp
• Purposes of Use of the Personal Data in Possession
• Personal information of customers:
  For the development, operation, and provision of marketing software, related services, and introduction of new services.
• Personal information of individuals who have made inquiries to the Company:
  For responding to inquiries, their management, and for transmission of related documents, etc.
• Personal information of the Company’s employees:
  For human resources and labor management, operational management, health management, security management, etc.
• Personal Numbers and specific personal information of the Company’s employees and their dependents:
  For processes related to personal numbers as stipulated by laws and regulations and the “Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures” (My Number Act).
• Personal information related to job applications and recruitments:
  For recruitment activities.
• Contact for Complaints Regarding the Handling of Personal Data in Possession
  Complaints regarding the handling of personal data in possession of the Company are accepted at the Personal Information Inquiry Desk.
• Accredited Personal Information Protection Organization Membership
  The Company is not a member of any accredited personal information protection organization.
• Procedures for Disclosure, etc.
  In case the User has a request for disclosure, etc., please contact the “Personal Information Inquiry Desk” mentioned in item 4.
  
  An explanation of the necessary procedures required for the request and the required application documents, etc. will be sent to the User by the Company.
• Measures Taken for the Security Management of Personal Data in Possession
  The Company has specified regulations and safety measures regarding the handling of personal information and specific personal information and implements measures in accordance with these Regulations (Security management measures from organizational, human, physical, and technical point of view).
• Personal Information Inquiry Desk
  For inquiries regarding the overall handling of personal information by the Company, please contact the following:
  
  Little Help Agency LLC, Personal Information Inquiry Desk
  Email: privacy_info@littlehelp.co.jp
• Use of Cookie and Other Technologies
  The Company’s services may use Cookies and similar technologies. The User who refuses to accept Cookies shall be deemed to agree in advance that part of the Company’s services may become unavailable for use.