Product Update: May 29, 2022

Improved mobile app performance and usability.

- Added infinite scroll function for user list
- Added the ability to select a template on the chat screenAdded the ability to select canned messages (templates) on the chat screen

Why does it matter?
Until now, the list of users was loaded at once, so the initial display took a long time. There was also a limit to the number of items that could be displayed.

Since the chat screen does not have the ability to recall canned messages, it was necessary to type the same message each time.

How does it work?
Scrolling to the bottom of the list of users will load the continuing users.


You can select a canned message (template) from the "+" button on the left side of the input field on the chat screen.




About Author

Shinobu Kawano

Product Manager. After working as an engineer at Sencha, Inc. and HubSpot, Inc., he founded Little Help Agency LLC in 2019. He enjoys cooking, but his skills are not very good.

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